Privacy

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU 2016/679, „GDPR“)
Responsable for data processing
Inge Hillebrand
Zaberbach 9
I-39054 Collalbo
Tel. +39 3404154850
eMail: info@moosbachhof.it

Type of data collection and purpose of processing:
Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:
- your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
- data contained in your travel documents and identity cards
- data on payments you have made, EC cards, credit cards and bank cards you hold
- the period of stay you have requested as well as your preferences associated with your stay
The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries.

The legal basis for data processing is the following:
- the fulfillment of our pre-contractual and contractual duties towards you
- your provided consent
- legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
- our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).
The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

Guest Pass:
Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
Purpose: The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.
Recipient: In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy@moko.bz.it.
Legal basis: The legal basis for processing is Art. 6 (1) (b) of the GDPR.

Your rights
You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

For further information on your rights as the concerned party, please contact us at the email adress above.
We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.

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